1. Information collection purpose
-Y'ERA will collect the following information about the user: full name, phone number, and contact address. Those are basic information to serve the purpose of contacting the user to protect the right of our customer.
- You need to keep yourself secure and keep the use of the service according to the information provided and in your personal mailbox. If you discover unauthorized use as well as the use of your personal information from others, please contact the website administrator via email contact@yeastera.com to be processed in time.
2. The scope of use of information
Y 'ERA use customer information in the following cases:
- Contact you to confirm the order and the exact receiving address.
- Contact you to answer questions, provide information, advice... if required.
- Send information about promotions, health advice from experts,...
- Send gifts, welcome gifts on special occasions or promotions...
- In some special cases, Y'ERA will actively contact customers.
- If the customer has illegal actions, Y'ERA will contact them when there is a request from the judicial authorities: the police, the court, the procuracy...
3. Information retention time
- If you leave a comment, the data is kept indefinitely.
- When you register an account on the website, all personal information will be kept until customers delete or change by themselves.
- The personal information will be kept and secured on the server of the website yeastera.com
4. Ways to edit personal information
- You have the right to check, update, modify, or cancel personal information by contacting the management of the Y'ERA website.
- You can also send a complaint about information security content to us.
- The website administrator will confirm the information, check the level of violations, and will take timely measures.
- For customers who have an account on our website, you can request to delete or change the information of customers that we keep.
5. Commitment to customer information confidentiality
We are committed to the absolute confidentiality of all customer information. Collecting your information is only possible if you have given your consent, except in certain cases as required by law. Y'ERA commits to ensure:
- Do not arbitrarily use, transfer and provide customer information to third parties without your consent.
- If the server holding information is attacked by hackers causing the loss of personal data of customers, we will be responsible for informing the investigating authorities to promptly handle and notify customers as soon as possible.
- We are looking forward to the cooperation of customers to provide correct and accurate information. This is the minimum base for us to be better served.
